Introduction

We are seeking a motivated and detail-oriented Junior Project Manager to support the delivery of customized telecommunications solutions for our enterprise and carrier clients. This role involves assisting in planning, coordinating, and executing customer-centric projects, ensuring alignment with strategic objectives, timelines, and budgets. The successful candidate will work closely with cross-functional teams including sales, technical leads, support engineers, developers, and customers to ensure successful project outcomes.

Description
Key Accountabilities:

·       Support the end-to-end delivery of small to medium-scale telecom projects under the guidance of a senior project manager or delivery lead.

·       Coordinate project activities across internal teams and external stakeholders to ensure timely delivery of customized telecom solutions.

·       Track and report on project progress, risks, and issues using appropriate tools and templates.

·       Ensure adherence to internal project governance, methodologies, and customer requirements.

·       Maintain accurate project documentation and contribute to continuous improvement initiatives.

Key Responsibilities

·       Assist in developing project plans, schedules, and resource allocations.

·       Monitor project deliverables and timelines; escalate risks or delays as needed.

·       Coordinate and schedule meetings, workshops, and customer engagements.

·       Capture meeting minutes and follow up on action items.

·       Support requirements gathering and scope definition in collaboration with technical leads and business analysts.

·       Update and maintain project tracking tools such as Gantt charts, RAID logs, and dashboards.

·       Help ensure compliance with contractual deliverables, SLAs, and customer expectations.

·       Liaise with procurement, legal, and finance teams for vendor onboarding and budget tracking.

·       Contribute to post-implementation reviews and lessons learned documentation.

Minimum Requirements
Qualifications and Experience:

Essential:

Valid Project Management certification (e.g., CAPM, PRINCE2 Foundation, AgilePM Foundation).
2 years of experience in a project coordination, administration, or junior project management role.
Familiarity with telecommunications, software delivery, or customized IT solution environments.
Basic understanding of project management principles and lifecycle methodologies (e.g., Waterfall, Agile).
Proficient in MS Office (Word, Excel, PowerPoint) and project tracking tools (e.g., Jira, Sciforma).

Desirable:

Bachelor’s Degree or Diploma in Project Management, Telecommunications, Information Technology, Engineering, or a related field.
Exposure to telecom technologies, or value-added service platforms.
Experience working with cross-functional technical teams and external clients.
Knowledge of CRM, or telecom billing platforms.

Core Competencies:

·       Project Support – Provides accurate and timely administrative and coordination support to projects.

·       Time Management – Efficiently handles multiple tasks and priorities.

·       Problem Solving – Identifies potential issues and proactively escalates or resolves them.

·       Customer Orientation – Maintains focus on customer satisfaction and service quality.

·       Communication – Shares information clearly and concisely with team members and stakeholders.

·       Documentation – Maintains thorough records of meetings, project plans, and action items.

·       Teamwork – Works collaboratively within project teams and across departments.

Soft Skills Requirements:

Strong interpersonal and relationship-building skills.
High attention to detail and accuracy.
Proactive mindset with a willingness to learn and grow.
Positive attitude and resilience in dynamic environments.
Ability to stay organized and calm under pressure.
Willingness to take ownership of tasks and follow through to completion.
Adaptability and eagerness to work in a fast-paced, evolving telecoms environment.

Values & Culture Fit:

Catalyst – We drive change and spark innovation
Care – Prioritizing people. Understanding and supporting each other’s perspectives
Unity – Promoting mutual respect, open communication, and collective success
Customer First – Driving value for customers through collaboration and innovation.
Integrity – Acting with honesty, fairness, and transparency
Excellence – Striving for high quality and continuous improvement
Accountability – Taking ownership and responsibility for outcomes

Working Conditions:

Must be flexible to support customer needs in different time zones if required.
May be expected to travel occasionally for key customer meetings or team engagements.
High-paced, collaborative, and cross-functional environment.
Hybrid Working condition.

Desired Skills:

Project Management
project administrator
project coordinator
waterfall
agile
PRINCE2
CAMP

Adapt IT

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Junior Project Manager (Contract) at Adapt IT