Ballito - Our client operates within the hospitality and food service industry, serving a broad customer base in a busy environment. They are seeking a Restaurant Manager to support their commitment to delivering a high-quality dining experience and maintaining strong service standards. The business values professionalism, consistency, and exceptional customer satisfaction
The Restaurant Manager will be responsible for overseeing daily front-of-house operations and ensuring an efficient, customer-focused environment. This role includes leading and developing the service team, maintaining operational standards, and supporting management initiatives.

The successful candidate will play a key role in service quality, staff performance, and overall customer experience. They will also assist in maintaining controls and ensuring smooth day-to-day functioning.

Key Responsibilities

Oversee daily restaurant operations to ensure efficient service delivery.
Manage, train, and motivate front-of-house staff.
Maintain high customer service standards and manage escalations.
Oversee staff scheduling, attendance, and performance.
Ensure hygiene, safety, and operational standards are consistently met.
Assist with stock control, ordering, and supplier coordination.
Conduct cash-ups and manage daily operational controls.
Handle opening and closing procedures.
Support senior management in implementing service improvements.
Monitor service flow and ensure effective floor management.
Uphold company policies and operational processes.
Ensure smooth communication between kitchen and floor teams.
Contribute to a well-organised and professional work environment.

Key Attributes

Hands-on leadership style
Strong attention to detail
Customer-focused approach
Calm and solutions-driven mindset
Positive attitude and collaborative nature

Requirements

Proven experience in hospitality or restaurant management.
Excellent communication and customer-handling skills.
Ability to work late hours when required.
Strong leadership and people management abilities.
Ability to multitask and work under pressure.
Strong organizational and problem-solving skills.
Reliable transport is essential.
Ability to work Monday to Sunday (with 1/2 days off per week).

Remuneration
R13 000 - R15 000

Only shortlisted candidates will be contacted

Desired Skills:

Hospitality
Restaurant Supervisor
Restaurant Manager

Fouche & Co Recruitment

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