TECHNICAL OPERATIONS ADMINISTRATOR (EWORKS ESSENTIAL)
Northern Suburbs, Cape Town
We’re looking for someone who has solid experience supporting technical field staff and managing end-to-end service administration. If you haven’t worked on EWorks, this won’t be a fit — the system is a core part of the job.
What you’ll be doing:
- Providing full administrative support to technical field teams
- Managing job flow through EWorks (logging, tracking, updating, closing)
- Coordinating call logging, job cards, follow-ups and completion
- Ensuring internal clients are supported in line with the SLA
- Maintaining internal quality assurance standards
- Handling quotes, purchase orders and documentation
- Keeping communication tight between teams, contractors and internal departments
Minimum Requirements (non-negotiable):- 3–5 years proven Service Administration experience
- EWorks experience
- Matric
- Valid driver’s licence
- Diploma or equivalent qualification in:
- Business Administration,
- Operations Management, or
- Call Centre Management
- Strong administrative and coordination ability
- Excellent follow-through and attention to detail
Desired Skills:
- Administration
- Client Support
- Compliance
- Costing
- Data Capturing
- Invoices
- Processing
